Privacy policy

At Splash Supply, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or make a purchase. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

   • Personal Information: When you make a purchase or sign up for our newsletter, we may collect your name, email address, shipping address, and payment details to fulfill your order and communicate with you.
   • Device and Usage Information: We automatically collect certain information about your device, such as your IP address, browser type, and browsing activity on our website, to enhance your experience and improve our services.
     
     

2. Use of Information

   • Personalization: We use your information to personalize your shopping experience, recommend products, and provide tailored content and offers.
   • Order Fulfillment: We use your information to process and deliver your orders, update you on the status of your purchase, and handle returns or exchanges.
   • Communication: We may send you transactional emails, such as order confirmations and shipping notifications. With your consent, we may also send you promotional emails about new products, discounts, and events.
     
     

3. Information Sharing

   • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.
   • Legal Compliance: We may disclose your information when required by law, court order, or governmental authority to protect our rights, safety, or the rights and safety of others.
     
     

4. Data Retention
   
   We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We take reasonable measures to ensure the security of your data during transmission and storage.

5. Your Rights
   
   You have the right to access, correct, or delete your personal information held by Splash Supply. You can update your preferences or unsubscribe from our marketing communications at any time by contacting us at support@splashsply.com.

6. Cookies and Tracking Technologies
   
   We use cookies and similar tracking technologies to analyze website traffic, enhance your browsing experience, and collect information about how you interact with our site. You can manage your cookie preferences through your browser settings.

7. Children's Privacy
   
   Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

8. Changes to This Privacy Policy
   
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at support@splashsply.com. Your privacy is important to us, and we are committed to addressing any inquiries in a timely and transparent manner.